Резюме: Dispatcher (Запоріжжя)

Досвід роботи

• Dispatcher Alliance LLC <ul><li>booking and scheduling technical jobs</li></ul>
  <ul><li>handling customer’s issues and communicating updates to technicians</li></ul>
  <ul><li>partnership with call center regarding customers’ requests</li></ul>
  <ul><li>responding to customer queries in a timely and accurate way via phone, email or chat</li></ul>
  <ul><li>entering information and changes into the database</li></ul>
  <ul><li>following with customers to ensure their issues are resolved</li></ul>
• Port agent "Maritime Trading Company "Triera" " Ltd <ul><li>rendering agency service to vessels under Ukrainian and foreign flags at Mariupol Sea Port</li><li>representation/protection of ship owners' /vessels' interests with the corresponding Port Authorities (Port Administration, Harbour Master Service, Customs, Border Guard Service, Sanitary/Veterinary/Phytosanitary Service, surveying and stevedoring companies);</li></ul>
  <ul>
  <li>communication with shipowners/charterers/port authorities through phone calls, emails;</li>
  <li>drawing up all necessary documents for vessel's call at the port/loading/discharging operations/leaving the port;</li>
  <li>translation of verbal/written communication between ship owners/captains/ and port authorities/shippers/stevedoring and surveying companies;</li>
  <li>providing assistance with provision/fresh water/technical supply;</li>
  <li>on-signing/off-signing crew members.</li>
  </ul>
• Port agent "Azov-Chart Holding" Ltd. <ul><li>rendering agency service to vessels under Ukrainian and foreign flags at Mariupol Sea Port</li><li>representation/protection of ship owners' /vessels' interests with the corresponding Port Authorities (Port Administration, Harbour Master Service, Customs, Border Guard Service, Sanitary/Veterinary/Phytosanitary Service, surveying and stevedoring companies);</li></ul>
  <ul><li>communication with shipowners/charterers/port authorities through phone calls, emails;</li><li>drawing up all necessary documents for vessel's call at the port/loading/discharging operations/leaving the port;</li><li>translation of verbal/written communication between ship owners/captains/ and port authorities/shippers/stevedoring and surveying companies;</li><li>providing assistance with provision/fresh water/technical supply;</li><li>on-signing/off-signing crew members.</li></ul>